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Frequently Asked Questions

Q: How long does therapy last?


A: Each case is unique; therefore, treatment is tailored to the client's presenting issue(s). After assessments, the clinician can estimate how long the treatment will last.


Q: Is what I say really confidential?


A: Confidentiality is one of the cornerstones of the therapeutic relationship. Clinicians are obligated by law to break confidentiality only under a few specific circumstances, such as suspected abuse or neglect of a child or vulnerable adult. After reviewing the privacy policy, if you are still unclear if something must be reported, do not hesitate to ask the clinician.


Q: What can I expect in therapy?


A: In the first session, if using insurance, the clinician will conduct an assessment to determine treatment needs. Afterward, they will recommend the specific type of therapy (i.e., DBT, CBT, EMDR, etc.) for your presenting concerns and explain what the sessions look like.


Q: How much are sessions?


A: Out-of-pocket costs are mostly dependent on each insurance plan. Session rates are determined by the length of sessions, and the charge is higher for complex and longer sessions. We offer a sliding fee scale for those who pay out-of-pocket (based on income and number of people in the household), are uninsured, or do not have adequate insurance coverage for needed treatment. We also offer monthly payment plans.



















Q: What type of things can therapy help with?


A: Many, many things. The clinician's job is to listen, openly, and non-judgmentally. Therapy can help you understand and learn more about your emotional experiences, including more effective ways of coping. It is a place where you can learn skills to help you navigate life decisions and solve significant problems. Therapy can also help you process the issues that you are having in relationships and improve them. as well as unresolved issues from your past.


Q: What information is needed to verify my coverage?


A: To verify coverage, the following information is needed: Name, date of birth, address of individual seeking service, and the policyholder. Insurance policy member ID and group number.

Q: Do you do video counseling?


A: We offer video counseling if the client meets the clinical and technical requirements. If using insurance, please ensure they also reimburse for this service. Sometimes, prior authorization is needed.

Q: Are you LGBTQIA+ and polyamorous friendly?

A: Absolutely. Providers do not discriminate those in relationships for, including all, but not an exhaustive list of: 

Number of children and parental responsibilities

  • Finances
  • Family structure and household responsibilities
  • Homosexuality, bisexuality, heterosexuality, pansexuality, or other
  • Identified gender, pronoun(s)
  • Interracial relationships
  • Monogamy, polyamory, and other preference
  • Religion and other cultural practices
  • Extended family members and friendships
  • Color
  • Sex


Q: I am interested in services. How do I submit the information?


A: To submit, please hit the button below with the above information. The email is sent to an email address that protects private information and keeps it secure. 

Q: What openings do you have? How can I schedule?


A: Appointments are scheduled via the client portal. Evening and Friday sessions are available by appointment only. 

Q: What is the best way to communicate with you? Do you text? Can I share files?


A: The client portal allows secure messaging that looks similar to a text, but protects your information. The portal also allows you to upload files, such as an insurance card. To learn more, hit the button below to view guides that assist in the process.

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